Job Description
The Field Service Technician delivers hands-on technical support directly at customer locations, ensuring installations, repairs, and maintenance of products are carried out efficiently, safely, and with the highest standard of professionalism. Responsibilities: - Execute on-site service tasks, including product installations, troubleshooting, repairs, and routine maintenance.
- Provide second-line technical support to customers, escalating issues where required.
- Deliver sales support by assisting with product demonstrations, customer training sessions, and site assessments.
- Adhere to company safety standards and industry compliance requirements during all fieldwork.
- Maintain accurate records of service activities, parts usage, and customer interactions.
- Represent the company professionally at all times, ensuring a customer-first approach. Essential Requirements: - Technical qualification or equivalent in electrical, automation, or related field.
- Proven expe...
- Provide second-line technical support to customers, escalating issues where required.
- Deliver sales support by assisting with product demonstrations, customer training sessions, and site assessments.
- Adhere to company safety standards and industry compliance requirements during all fieldwork.
- Maintain accurate records of service activities, parts usage, and customer interactions.
- Represent the company professionally at all times, ensuring a customer-first approach. Essential Requirements: - Technical qualification or equivalent in electrical, automation, or related field.
- Proven expe...
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