Job Description

DESCRIPTION


Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

Work pattern : on a 9/5 roster with 12 hour per day.

Key Responsibilities:

  • Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.


  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.


  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.


  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.


  • Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms ...

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