Field Service Technician - Fishkill, NY

Job Location: Fishkill, NY Position Type: Full Time Education Level: High School Salary Range: $36.05 - $45.15 Hourly Travel Percentage: Road Warrior Job Shift: Any Job Category: Manufacturing Field Service Technician – Lifecycle Services What You'll Be Doing: Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, preventive maintenance, audits, retrofits, and training services Perform mechanical and electrical modifications including PLC programs and servo drive configuration Conduct site visit meetings with customer contacts to explain job scope, discuss work completed and provide training to customer's personnel Achieve service delivery goals including response time, first‐time fix, and customer satisfaction rates Communicate effectively with field service management and internal service support team to resolve customer issues efficiently Provide equipment reliability feedback to quality engineering and collaborate on impr...