Job Description
Overview & Responsibilities
This posting is on behalf of Ebara Technologies. All hiring decisions will be made in conjunction with Ebara Technologies and its representatives.
POSITION SUMMARY
Under minimal supervision, performs client-site servicing, repair and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.
KEY RESPONSIBILITIES:
Equipment Maintenance: Installing, servicing, and repairing systems and components at customer sites.
Troubleshooting: Diagnosing complex mechanical, hardware, and software failures down to the component level.
Customer Support: Serving as the technical contact for client issues and escalating design problems to engineering.
Mentorship & Leadership: Training and guiding Level I–III technicians and field engineers.
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