Job Description
General Summary:
Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck
Essential Job Functions:
Field Service & Technical Operations
+ Performs pneumatic pipe installation as assigned
+ Completes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertise
+ Troubleshoots technical problems and identifies and implements effective solutions
Product Knowledge & Customer Service
+ Maintains comprehensive knowledge of available products, offerings, and services
+ Identifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic Advantage
Docum...
Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck
Essential Job Functions:
Field Service & Technical Operations
+ Performs pneumatic pipe installation as assigned
+ Completes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertise
+ Troubleshoots technical problems and identifies and implements effective solutions
Product Knowledge & Customer Service
+ Maintains comprehensive knowledge of available products, offerings, and services
+ Identifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic Advantage
Docum...
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