Field Service Scheduler

Scheduler
Location: Mid Kent (Hybrid 2 days office 3 days homes)
Salary: £25,000 £27,000

A great opportunity has risen for an experienced scheduler to join my client based in Mid Kent, the role is to ensure all installations/maintenance/fault calls are prioritised and booked to enable engineers to fulfil the service level agreements.

Duties include:

• To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA
• Schedule all installation works raised by Sales Support team and liaise with customer on required dates
• Provide the engineering team with all relevant information to complete their jobs
• Using SAP to plan and prioritise the engineers workload on a daily basis for installation, reactive and maintenance work.
• Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works
• Take customer ph...