Field Service Manager

Reporting to the Engineering Manager, you'll oversee a team of four Service Technicians, taking ownership of service delivery, client relationships, and the growth of a boiler management systems (BMS) offering. You'll be equally comfortable on a client site diagnosing a burner fault as you are presenting a monthly performance report or contributing to a sales pitch.

Key Responsibilities

• Plan and schedule the service team across projects, installations, commissioning and equipment servicing


• Get hands-on with installations and commissioning where needed, and oversee maintenance planning and execution, including corrective, preventative and statutory work


• Coordinate real-time diagnostics, troubleshooting and remote interventions on field equipment and boiler systems


• Contribute to service department sales targets, including client presentations on technical and cost-saving benefits, and promoting ...