Job Description
Brief Job Description:
The Senior Customer Service Engineer will support the Operations Manager-Power in ensuring service commitments are met and enhancing customer satisfaction through new initiatives. We are seeking a highly motivated and skilled Field Service Engineer with a bachelor’s degree in electrical engineering to join our team. This role focuses on efficient service delivery, providing on-site service, maintenance, and support for critical electrical systems in data centers, including Uninterruptible Power Supply (UPS) systems.
The ideal candidate should have strong communication, negotiation, and customer-handling skills, good logical thinking, troubleshooting, and problem-solving abilities, and a solid understanding of electrical systems and data center operation...
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