Job Description

In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Field Service Engineer.


Reporting to the North American Service Manager, the position obtains technical information regarding the nature of the customer’s complaint; Performs and concludes corrective measures which may include troubleshooting, repairing, calibration, and or programming.


Responsibilities:



  • Positively influences customer satisfaction through the installation, support, and conducting training on site.

  • Uses enhanced troubleshooting skills to resolve customer issues.

  • Works per the Service Manager's schedule and must be available to react to customer emergencies.

  • Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.

  • Provide timely, detailed, and accurate reports on s...

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