Job Description
Responsibilities:
- Positively influences customer satisfaction through the installation, support, and conducting training on site.
- Uses enhanced troubleshooting skills to resolve customer issues.
- Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
- Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
- Provide timely, detailed, and accurate reports on service work performed and expenses.
- Extensive travel in Michigan and Midwest area to support customers.
What we are looking for
- Associates' degree in engineering (electrical, mechanical, mechatronics)
- Must be able to read engineering drawings (electrical and mechanical)
- Knowledge of PC softwa...
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