Field Service Engineer

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2015 in the field of search and selection services and temporary placement. Adecco is currently seeking on behalf of its client, Roche Diagnostics, for a dynamic professional to cover the following position:

Field Service Engineer

Job Description

● Provide on-site pre-installation, installation, repair, maintenance and modification services for in-vitro diagnostics instruments

● Offer first-level technical support to customers over the phone or via teleservices, resolving issues quickly and optimally

● Collaborate with the Regional Customer Support Center in Germany, using your Greek and English language skills to ensure clear communication

● Advance complex technical or scientific issues to higher support levels when needed

● Train and collaborate with customers on instrument repair, handling and maintenance procedures

● Perform works...