Job Description

Role & Responsibilities
  • Implement the Customer Support Policy for the OEM End User. Supervise, maintain and support company systems in the field.
  • Support OEM partners, and End Users internal service as defined under warranty and service support agreements.
  • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training).
  • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
  • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
  • Assist in new equipment integration, “add-ons,” and upgrades.
  • Provide feedback to the headquarters based on experience gained with customers.
  • Other tasks deemed...

Ready to Apply?

Take the next step in your AI career. Submit your application to NOVA MEASURING INSTRUMENTS SINGAPORE PTE. LTD. today.

Submit Application