Job Description

Job objectives

The job requirement is for a well presented FSE to work both within a professional team and also independently at customer sites. The FSE’s conduct should be in accordance with the company’s goals and values and comply with the company’s health and safety policy. The position is based in China.

Your Mission

  • Installation of equipment at customer's facility to ensure full functionality according to EOS specifications
  • Provide basic training to new and existing EOS customers
  • Provide on-site technical assistance to help troubleshooting and repair equipment
  • Provide Technical Support remotely for EOS customers
  • Performs Preventive Maintenance procedures within the scheduled time
  • Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
  • Communicate and maintain service records and field service reports
  • Management of EOS service tool...

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