Field Service Engineer

We are representing a multinational leader in high-volume production equipment and process solutions for the semiconductor industry, specializing in wafer-level bonding and lithography. Due to expansion in Malaysia, the company is seeking an experienced Field Service Engineer based in Penang .

Additional Info & Benefits

• Performance Bonus
• Insurance & outpatient benefits

Responsibilities

• Provide professional, courteous service to ensure complete customer satisfaction.
• Assist customers in diagnosing and resolving equipment or process issues.
• Perform on-site preventive maintenance, equipment cleaning, and operational checks.
• Handle start-up, warranty, paid service, and contract activities within set timelines.
• Report equipment downtime and service activities to management promptly.
• Apply troubleshooting skills to minimize equipment downtime and maintain p...