Field Service Engineer

We are looking for a reliable and customer-focused Field Service Engineer to join our team. The role involves visiting customers in their homes and other environments such as hospitals, care homes, and schools to repair, maintain, deliver, and demonstrate specialist equipment. You will be responsible for ensuring equipment is safe, functional, and properly demonstrated to users while delivering a high level of customer service.

Key Responsibilities of a Field Service Engineer

Fault finding and repairing equipment in customer homes and other locations
Delivering equipment and demonstrating correct usage to service users
Collecting equipment when required
Carrying out planned preventative maintenance
Completing scheduled daily jobs allocated by the service team
Responding to emergency repairs when required
Providing a professional, courteous, and empathetic service to customers
Ensuring health and safety standards are followed at all times
Keeping co...