Job Description
**Field Service Engineer**
Supporting technical needs of Philips, providing installation, maintenance, and FCO implementation of equipment in multi modalities, maximizing customer satisfaction.
**Your role:**
+ The Field Service Engineer is the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets.
+ Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled, and with prepared action plans from the customer care center.
+ Solutions or actions should be carried out in accordance with our regulatory guidelines, processes & procedures.
+ Solutions are provided by using remote/onsite diagnostics, troubleshooting techniques, service technical information, or knowledge, executing service work orders and keeping the customer informed of the service status. Focuses on First Time Right ensuring there is a clear action plan, with parts (if required)...
Supporting technical needs of Philips, providing installation, maintenance, and FCO implementation of equipment in multi modalities, maximizing customer satisfaction.
**Your role:**
+ The Field Service Engineer is the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets.
+ Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled, and with prepared action plans from the customer care center.
+ Solutions or actions should be carried out in accordance with our regulatory guidelines, processes & procedures.
+ Solutions are provided by using remote/onsite diagnostics, troubleshooting techniques, service technical information, or knowledge, executing service work orders and keeping the customer informed of the service status. Focuses on First Time Right ensuring there is a clear action plan, with parts (if required)...
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