Field Service Engineer

Key Responsibilities Provide technical support and assistance to customers through phone, email, remote support, and on-site visits Diagnose, troubleshoot, and resolve complex technical issues related to equipment and systems Perform preventive maintenance, corrective maintenance, and repair activities to ensure optimal equipment performance Conduct equipment inspections, testing, and performance evaluations Collaborate with engineering, product, and support teams to resolve customer issues and implement solutions Support equipment installation, commissioning, and operational startup activities Develop and maintain strong relationships with customers and key stakeholders Analyze customer feedback and identify opportunities for product and service improvements Prepare service reports, maintenance records, and technical documentation Ensure compliance with industry standards, safety regulations, and company procedures