Job Description

About the role

As a Field Service Engineer, you’ll help keep customers connected by installing, maintaining and repairing broadband, TV and phone services in their homes. This is hands-on, practical work where your technical skills and customer approach go hand in hand. You’ll receive a starting salary of £29,000, with the potential to earn up to £36,200 through overtime and commission.

For this position, you must live in one of the following postcodes:

FK7, FK8, FK9, FK10, FK11, FK12, FK13, FK15

Day to day, you’ll:

  • Visit customers’ homes to install and repair broadband, TV and phone services
  • Diagnose and resolve technical faults calmly and accurately
  • Explain solutions clearly so customers feel informed and reassured
  • Take ownership of jobs from start to finish
  • Work safely at heights and outdoors in all weather conditions
  • Balance technical problem-solving with excellent customer care
  • You’ll be suppor...

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