Job Description

Overview

Field Service Engineer is responsible to maintain, install and repair AXS products at both internal and external customer sites. This position works independently to resolve all assigned customer and technical issues. Partners with Sales and Service management to drive customer satisfaction and business objectives.

Responsibilities

  • Completes and successfully pass assigned training tasks on assigned products and responsibilities
  • Working knowledge of applications/software workflow
  • Performing high quality installation, repair and maintenance on mass spec instruments
  • Assigned and responsible for customer satisfaction
  • Performs IQ/OQ and other qualification products. Includes training.
  • Performs preventive maintenance on select products
  • Demonstrates and completes all administration duties
  • Maintains own tool and parts inventory to ensure adequate supply
  • Assist Distr...

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