Job Description

Description

: 4037983 Field Service Engineer
  • Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
  • Installs and optimizes hardware/software/network products and configurations at customer sites.
  • Diagnoses and resolves product performance problems.
  • Performs maintenance and repair services.
  •  Candidates should have hands on experience with service domain for HPLC, GC and GPC instruments.
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  • Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
  • Delivers (does not design) fully integrated solutions, whic...

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