Job Description
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Summary
Be responsible for technical service in the assigned territory, including equipment installation, on-site repair, preventive maintenance, and operation training, while providing technical support to dealer service teams. Support equipment registration activities and ensure compliance with technical requirements. Continuously improve service quality and customer satisfaction through effective problem resolution, and collaborate with the sales team to support installation site preparation, including layout planning and project-related AutoCAD drawings.
负责责任区域内的技术服务工作,包括设备安装、现场维修、预防性保养及操作培训,并为经销商/代理商维修团队提供技术支持;为设备注册及相关技术合规工作提供支持;通过高效解决技术问题持续提升服务质量和客户满意度,同时协助销售团队完成安装前的现场准备方案,包括项目布局规划及AutoCAD制图支持。
What You Will Do
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