Job Description
* Provides advanced technical support and troubleshooting to customers, ensuring all issues are resolved promptly and thoroughly to maintain optimal device performance and customer satisfaction in compliance with regulatory standards.
* Conducts complex installations and maintenance tasks, following regulatory guidelines and company procedures meticulously to ensure compliance and safety at all times during service operations.
* Exercises within established procedures, utilizes specialized skills to perform in-depth analysis of assigned tasks, identifying key issues and patterns and resolves moderately complex problems to drive results.
* Acts as a specialized resource for a specific business group, utilizing an in-depth understanding of the organization's tools and processes to provide expert support and guidance, contributing to the group's success and efficiency.
* Leads diagnostic and repair activities, utilizing extensive technical kno...
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