Job Description

JOB DESCRIPTION

Job Title

Field Service Engineer

Job Description

As a Field Service Engineer, you will work based in Alexandria - Egypt by using your strong technical skills in providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.

Your role :

  • Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.

  • Assisting in-service repair, preventative maintenance, and field change orders/installations.

  • Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.

  • Operating under the required knowledge of regulatory requir...

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