Field-Focused Onboarding Manager at Tread

Become Tread's Field-Focused Onboarding Manager and play a crucial role in customer enablement. This dynamic position requires frequent travel and real-world training engagements.As the Onboarding Manager, you'll oversee all customer onboarding activities while creating self-service enablement content. Engaging closely with on-site workers—drivers and dispatchers—you'll ensure they gain confidence in using our platform. This role is ideal for individuals who enjoy an ownership mindset and seek impactful work in the field.Key Responsibilities:
• Directly manage customer onboarding timelines and processes
• Create and oversee training content that supports self-service systems
• Foster strong relationships with customers during their journey
• Conduct hands-on training in real-world settings
• Organize and lead customer enablement events for adoptionRequirements:
• 3-6 years in customer onboarding or implementation in SaaS
• Experience training users in practical, fi...