Job Description

Job Description

:
  • Training & Assistance for Nurses & Care Teams
  • Deliver hands-on training to nurses and caregivers on device operation, maintenance, and interpretation of readings
  • Provide on-site and remote support to address common device and system issues
  • Ensure compliance with facility protocols and company guidelines during device use
  • Coordinate and facilitate telehealth assessments in collaboration with Nurse Practitioners (NPs)
  • Support nursing teams in performing basic patient reviews for stable patients
  • Maintain strong clinical understanding, communication, and bedside interaction skills
  • On-Site Troubleshooting & Technical Support
  • Respond promptly to service requests to resolve device malfunctions or connectivity issues
  • Diagnose and address minor hardware or software problems, escalating complex cases to the technical support team
  • Replace or maintain faulty dev...

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