Field Claim Specialist Auto

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

Job Description

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner. You will create damage repair estimates virtually through photos and/or video and negotiate supplements with repair facilities.

Responsibilities

• Reviewing damage photos & claim file loss details to validate damages are loss related
• Create a loss damage estimate that accurately represents known damages
• Explain the repair estimate to the client and negotiate a settlement
• Explain the rental process
• Ensure the delivery of individual results within ...