Field Application/Technical Support Engineer

Workload: 100%, Sector : Energy / Natural Gas, Work location: Geneva (Switzerland)

Job description

Picarro is looking for a customer-facing Field Application (FAE)/Technical support Engineer (TSE) to become a key member of our Energy Team and contribute to the development in Europe, especially Italy.

She or he will have a hands-on approach, a strong technical acuity, and a willingness to drive customer satisfaction. This person will be responsible for providing technical support, installation, reparation, and maintenance on equipment, answering customers' requirements and issues, and supporting post sales activity within major utility companies. She/he will also interface with new customers to organize and carry out field demonstrations and field trials using Picarro's flagship products at customer sites.

Roles and Responsibilities

The Picarro FAE team services our natural gas utility customers providing high quality customer suppo...