Job Description

Job Description

We are seeking a versatile and highly motivated Software Field Applications Engineer (FAE) to provide first-level support for our customers across the full software stack, from the applications layer down to embedded firmware. This individual will be passionate about learning and becoming an expert on our existing products, while also contributing to sustaining them. The ideal candidate will possess excellent communication and technical writing skills, and be eager to create application-specific demonstrations to showcase the uniqueness of our solutions.

Key Responsibilities:

  • Customer Support and Engagement :
  • Serve as the first point of contact for customer inquiries and technical support related to our software stack.
  • Provide hands-on assistance to customers, troubleshooting issues, and guiding them through problem resolution.
  • Collaborate with internal engineering teams to escalate and...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Lumotive today.

    Submit Application