Job Description

Summary: The Field Application Engineer is responsible for providing technical assistance to customers.

 

Essential Duties and Responsibilities:

  • Lead technical support for the rotary cutting team and customers: commissioning, troubleshooting, operator training.
  • Understand customers’ production processes when they interact with our tools.
  • Analyze customer specifications and gather all required information for designing new products.
  • Support the design office in creating tools and systems that meet customer requirements at optimal cost.
  • Participate in risk analysis for new products and high‑risk projects; organize project meetings.
  • Perform customer material analysis (if at production site). - Conduct CRC/CC expertise. - Provide support to re‑sharpening centers...

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