Fidelity's Product Implementation Manager Role

Join Fidelity as a Product Implementation Manager in a flexible hybrid work environment. This role involves strategy creation for product rollouts and managing client experiences effectively.
In this position, you will manage the implementation of Fidelity Clearing Canada’s (FCC) product and service offerings. You will engage with clients, manage feedback loops, and work closely with various teams to ensure effective rollouts and high client satisfaction. With a focus on user adoption, you will leverage your analytical and problem-solving skills to define and measure implementation success.
Key Responsibilities:
• Oversee the launch of new services and features for clients
• Collaborate with product managers and marketing on strategies
• Engage with clients to ensure successful service deployment
• Define and track OKRs to measure implementation success
• Operate client focus groups to align products with needs
Requirements:
• Relevant university degree or eq...