Job Description
Benefits:
About the role
Her Serenity Fertility Care is a growing integrative fertility practice dedicated to helping women navigate their fertility journey with personalized, compassionate care. We are looking for an experienced, empathetic, and bilingual (English/Spanish) Fertility Care Case Manager to join our team and serve as a key point of contact for our patients from the moment they reach out through every step of their care.
What you'll do
Manage patient onboarding, intake coordination, and ongoing case follow-up
Serve as the primary point of contact for fertility patients — in both English and Spanish — answering questions and providing support throughout their care
Coordinate lab orders, referrals, and follow-up appointments with clinical and specialist teams
Maintain accurate patient records and docu...
- Paid time off
About the role
Her Serenity Fertility Care is a growing integrative fertility practice dedicated to helping women navigate their fertility journey with personalized, compassionate care. We are looking for an experienced, empathetic, and bilingual (English/Spanish) Fertility Care Case Manager to join our team and serve as a key point of contact for our patients from the moment they reach out through every step of their care.
What you'll do
Manage patient onboarding, intake coordination, and ongoing case follow-up
Serve as the primary point of contact for fertility patients — in both English and Spanish — answering questions and providing support throughout their care
Coordinate lab orders, referrals, and follow-up appointments with clinical and specialist teams
Maintain accurate patient records and docu...
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