Job Description

Serco is seeking a part-time customer service representative at NorthLink Ferries in Kirkwall for maternity cover from July 2026 until July 2027. The role involves making reservations, assisting with check-in, and ensuring excellent customer service.

Applicants should be over 18 and able to demonstrate strong communication skills, organisational abilities, and a commitment to company values. The position offers competitive salary and benefits, including 25 days annual leave pro-rata.

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