Fee Administrator

An exciting opportunity has arisen for a Fees Administrator to join a Higher Education organisation based in Central London . This role plays a key part in supporting the finance function through the accurate administration of fees and income, ensuring financial records are maintained correctly and queries are resolved in a timely manner.

Key Responsibilities:

• Support the day-to-day administration of fees and income, ensuring records are accurate and up to date
• Manage fee and income enquiries through Salesforce, ensuring cases are logged, tracked, and resolved in line with agreed processes
• Maintain and update student and fee records using SITS, ensuring data accuracy and completeness
• Respond to fee-related queries via phone and email, maintaining clear audit trails
• Assist with reconciling accounts and resolving discrepancies in line with procedures
• Support the allocation of payments and...