Job Description

Main responsibilities

  • Manage high-volume recruitment processes for Contact Center and Customer Service roles.
  • Full‑Cycle Recruiting: Manage the recruitment process from start to finish, including job posting, sourcing candidates, conducting interviews, managing offers, and overseeing the onboarding process for new hires.
  • Talent Sourcing & Networking: Utilize a variety of sourcing methods, including job boards, social media, networking events, and passive candidate outreach, to build a strong pipeline of qualified candidates for current and future roles.
  • Collaboration with Hiring Managers: Partner with hiring managers to understand specific job requirements, qualifications, and team culture. Advise on recruitment strategies and best practices to ensure alignment with organizational goals.
  • Candidate Screening & Interviews: Conduct in-depth candidate assessments through phone interviews, behavioral interviews, and technical int...

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