Fbs - Functional Operations Manager

**Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.**
**About the Role**
**What You’ll Do**
- Plan, implement, and review operational activities and initiatives across the organization.
- Analyze key operational drivers and identify trends to recommend improvement opportunities.
- Partner with business leaders to anticipate needs and develop strategic solutions.
- Track and monitor progress of projects, action items, and operational goals.
- Support the creation of action plans focused on quality, customer service, and performance.
- Rep...