F&B SUPERVISOR

Supervise daily operations of the restaurant, café, or food outlet.
Lead and coordinate service staff during operating hours.
Ensure high standards of customer service and customer satisfaction.
Train new employees on service procedures, hygiene, and company standards.
Prepare staff duty rosters and manage attendance.
Monitor cleanliness, food safety, and workplace hygiene standards.
Handle customer inquiries, complaints, and service recovery professionally.
Assist in inventory control, stock ordering, and supply monitoring.
Coordinate with kitchen staff to ensure smooth food preparation and service.
Ensure compliance with company policies and Singapore food safety regulations.
Monitor sales performance and assist management in achieving operational targets.
Support opening and closing procedures of the outlet.
Prepare daily operational reports when required.
Assist management in improving workflow and service quality.