Job Description

Key Roles and Responsibilities: 1. Operations Management:
  • Overseeing daily operations of the food and beverage service, including restaurants, cafes, or hotels.
  • Ensuring smooth service delivery and efficient workflow.
  • Managing staff schedules, training, and performance.
  • Handling customer feedback and complaints, aiming for high levels of customer satisfaction.
  • Maintaining hygiene and safety standards in all areas of food and beverage service.
  • Managing inventory and ordering supplies.
  • Developing and implementing strategies to enhance service efficiency.
2. Staff Management:
  • Supervising and leading F&B staff, including servers, bartenders, and kitchen staff.
  • Training staff on service procedures, menu knowledge, and hygiene standards.
  • Conducting performance reviews and providing feedback.
  • Motivating and guiding the team to achieve high performanc...

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