F&B Captain

The F&B Captain is responsible for providing professional, courteous, and efficient food and beverage service to guests in the hotel’s restaurant, banquet, or lounge areas. The role ensures smooth table service, accurate order handling, and a high standard of guest experience in line with brand and departmental standards.

• Greet guests warmly, escort them to their seats, and present menus in a professional manner.

• Provide accurate information on menu items, ingredients, and special promotions; make recommendations where appropriate.

• Take orders for food and beverages, ensuring correct details and any special requests (e.g., allergies, dietary needs).

• Serve food and beverages in the correct sequence and manner, following established hotel and brand standards.

• Monitor guest tables throughout the meal, ensuring...