F&B Cafe Business Manager

Responsibilities

1. Commercial & Financial Performance

• Responsible for achieving the store’s annual, quarterly, and monthly revenue, cost, and profit targets.
• Responsible for analyzing store operation data to improve and increase store revenue.
• Review and analyze regular customer behaviour from loyalty program data to suggest local store strategies and improve retention and satisfaction.

2. Inventory & Asset Management

• Monitor inventory performance, including cost management, loss tracking, and discrepancy resolution.
• Lead stock planning and order review: validate material usage forecasts, order schedules, and vendor alignment.
• Ensure SOPs for inventory and asset management are implemented, maintained, and improved across the store.
• Oversee asset and material safeguarding, ensuring equipment, tools, and supplies are used and maintained responsibly.
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