F&B Assistant - Alexandra Hospital

Overview

The position holder is responsible for supporting various aspects of the operations. This position requires a blend of administrative, operational, and customer service skills to ensure smooth functioning of the department.

Job Description

• Manage diet control administration and patient meal-related matters
• Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with relevant departments.
• Collate and update relevant meal data required by the kitchen for production summaries
• Generate daily meal summaries via the electronic meal ordering system and distribute to respective kitchen sections for preparation, cooking, dishing, and tray assembly
• Generate patients' meal chits from the electronic meal ordering system and hand over to the kitchen for meal assembly
• Maintain a daily report of events and complaints, inclu...