Job Description
Lead a vibrant checkout experience at Farm Boy as a Front-End Service Supervisor. Utilize strong coaching and customer service skills to foster a welcoming atmosphere for shoppers and team members.
This role emphasizes leadership and operational readiness on the front end. You will supervise the team, ensuring task delegation, engaging customers with exceptional service, and aiding management with daily operations. A warm personality and effective communication are critical in serving our community at Farm Boy.
Key Responsibilities:
• Deliver engaging customer service upholding Farm Boy standards
• Supervise front-end team and coordinate daily tasks
• Train and coach staff on service excellence
• Assist with cashier balancing and handling returns
• Support compliance with health and safety regulations
Requirements:
• Minimum 1 year of supervisory experience
• Strong cash handling and mathematical skills
• Willingness to obtain Smart Serve certification<...
This role emphasizes leadership and operational readiness on the front end. You will supervise the team, ensuring task delegation, engaging customers with exceptional service, and aiding management with daily operations. A warm personality and effective communication are critical in serving our community at Farm Boy.
Key Responsibilities:
• Deliver engaging customer service upholding Farm Boy standards
• Supervise front-end team and coordinate daily tasks
• Train and coach staff on service excellence
• Assist with cashier balancing and handling returns
• Support compliance with health and safety regulations
Requirements:
• Minimum 1 year of supervisory experience
• Strong cash handling and mathematical skills
• Willingness to obtain Smart Serve certification<...
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