Fairmont Gold Supervisor

Fairmont Gold Supervisor

Polished and engaging. As a Fairmont Gold Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of our guests from the moment they arrive at Fairmont Vancouver Airport, through to their departure, by ensuring they have a memorable and special experience with us.

What you will be doing:

• Consistently offer friendly, professional and proactive guest service
• Lead and supervise the Fairmont Gold floor to ensure standards are adhered to
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Setup and oversee Food & Beverage offerings in Fairmont Gold Lounge, anticipate and communicate replenishment needs promptly
• Excellent knowledge of Food & Beverage offerings and cater to guests' preferences and special d...