Job Description

Job Description

You will take full ownership of service delivery across your allocated regional sites. Managing both building maintenance and contract cleaning services, you will ensure high levels of performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment.

Acting as the key interface between the client and operational teams, you will ensure we consistently deliver high standards of service, transparency, and compliance across the contract.

Key Responsibilities

  • Oversee hard and soft FM service delivery across multiple sites
  • Manage client relationships and proactively resolve service issues
  • Ensure full compliance with statutory requirements and SFG20 maintenance standards
  • Manage site-based teams including supervisors, engineers, and cleaners (where applicable)
  • Oversee subcontractor performance, compliance, and servi...

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