Job Description

Responsibilities

:
  • Serve as the first point of contact for all facility-related customer support inquiries, including maintenance requests, space allocation, and office moves.
  • Coordinate with maintenance staff and external contractors to schedule repairs and ensure timely completion of work.
  • Manage the facilities helpdesk system, logging requests, tracking progress, and providing regular updates to employees.
  • Assist in the implementation and administration of facility policies and procedures to ensure compliance with health and safety standards.
  • Set up new locations in ServiceChannel platform
  • Conduct ServiceChannel expectation training for internal and external customers, creating and coordinating training documentation and sessions.
  • Manage and dispatch EDI error reports and collaborate with the Finance Team to load GL Codes for new trades.
  • Liaise with vendors and service providers to ne...

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