Facilities Account Manager

Facilities Account Manager

(Health Care - Hospital)

Location: Penang.

Employment Type: Full-Time.

Reporting To: Operations Director / Senior Facilities Account Manager.

About the Role

We are looking for an experienced and customer‑focused Facilities Account Manager to lead the delivery of our Integrated Facilities Management contract at a private hospital. You will be responsible for the overall contract performance, engineering operations, customer satisfaction, financial management, and leadership of the site team while ensuring safe, reliable, and compliant operation of the hospital's critical engineering infrastructure.

Key Responsibilities

• Lead the overall delivery of the IFM contract and ensure contractual KPIs and Service Level Agreements (SLAs) are consistently achieved.
• Manage the operation and maintenance of critical engineering systems, including HVAC, electric...