Job Description

Shape the future of business operations at EY as a Senior Technology Operations Analyst in Dieppe, NB. Focus on configuring and maintaining Employee Central in a dynamic environment.

This role requires a detailed understanding of Employee Central data models, where you’ll provide L2/L3 support and train end-users effectively. You will engage in incident management and ensure compliance while contributing to innovative solutions improving system performance.

Key Responsibilities:
• Configure business rules and workflows in EC
• Perform integration support with HR systems
• Manage security and permissions compliance
• Train users and support system navigation
• Create and present insights to senior leadership

Requirements:
• 5-7 years of hands-on SAP SuccessFactors experience
• Bachelor’s degree in IT or relevant field
• Experience with post-go-live support and governance
• Familiarity with repor...

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