Job Description
Service Desk Analyst
Canberra location
This opportunity is open to only professionals who identify as Aboriginal and/or Torres Strait Islander, as it is a genuinely identified position.
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About the role
The purpose of the Service Desk Analyst is to provide a high-quality single point of contact, as part of a Service Desk service to Fujitsus customers. This includes the management of all incidents, queries, service requests through to successful resolution and closure. This is to be achieved by the Service Desk Analyst fulfilling the responsibilities for the role
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