Job Description

PT Arnott's Indonesia is a multinational company with brand Good Time and Nyam Nyam. We are looking for an Export Customer Service Representative, 12 - months contract role, based in Bekasi.


Job Description :

  1. Documentation Management: Prepare and review export/import documentation, ensuring compliance with regulations.
  2. Customer Support: Assist clients with inquiries regarding shipping processes, customs regulations, and product availability.
  3. Liaison with Authorities: Coordinate with customs officials and other regulatory bodies to ensure smooth clearance of goods.
  4. Problem Resolution: Address and resolve any issues that arise during the shipping process, such as delays or discrepancies.
  5. Shipping Coordination: Oversee the logistics of shipping, including scheduling and tracking shipments.
  6. Sal...

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