Export Coordinator

Application Deadline:
1 March 2026

Department:
Export

Location:
Klang

Description
The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane and ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

Key Responsibilities

• Attending to local and overseas customer's inquiries pertaining to rates
• Respond promptly to customers' inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
• Responsible for bookings preparation and tele-marketing for local customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change o...