Export Administrator

Duties: Sales & Customer Support: Assist the Export Sales Manager in managing international client accounts. Prepare quotations, proforma invoices, and sales contracts. Respond to customer enquiries via email and telephone. Build and maintain strong relationships with overseas distributors and customers. Follow up on outstanding payments and customer accounts. Order Processing & Documentation: Process export orders accurately using the company's ERP system. Prepare and review export documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading. Coordinate with freight forwarders, shipping lines, and customs brokers. Ensure compliance with international trade regulations and company procedures. Logistics Coordination: Track export shipments and provide customers with delivery updates. Liaise with warehouse and production teams to ensure timely dispatch. Resolve shipping and documentation issues as they arise. Reporting & Administration: Maintai...